Lewis and Daggett
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Author: David Daggett Created: 8/23/2007 4:21 AM
Hello and welcome to our Lewis & Daggett Blog!

     Just a Little Help

     Many people call us and may really just need a little legal help or guidance. In those situations we try to provide you with some help and assistance to point you in the right direction. Please allow me to share with you a little further information that you may also find helpful.

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(Attorney Julie Bell Providing help)

     First of all let me tell you it is very difficult for us to say no to somebody who is calling for legal representation. Our attorneys and staff are really the type of people who like to help. We like to be able to help when you call. We like to guide you through your problem and we like to see you get it resolved one way or another. But we also feel that it is fair to tell you the truth regarding your situation and not to send you on a wild goose chase.

     In fact one of the things that we try to do here is refer folks onto other legal professionals in areas that we don't handle. However, we try not to send somebody on if it's a situation that is simply not economically feasible for a lawyer to handle; or, just as importantly if it is not an economically feasible situation for you to hire a lawyer. The reason is that is that it just simply isn't in your best interest and may lead to further frustration and financial strain.

     Certainly we think your situation is important and because of that we want you to feel free to use us as a resource for further guidance or direction either with your specific issue or within the legal community.

     For further information that may be helpful to you we want to provide you with some tips so that you can handle your situation when a lawyer really isn't needed. And remember sometimes as your situation develops it may become more feasible in the future for an attorney to help you out even though at the present time it is not feasible.

     We will very candidly try to give you help and direction so that you know if your situation gets to the point where you would benefit from having an attorney involved. Until then there's free information for you - sort of some self help kind of guidance available on our website or you can contact us and we will be happy to send you brochures and information to provide further guidance.

     We will work hard and continue to work hard in striving to live up to our well known reputation as a firm with a "History of Helping People." Thank you for your time and for joining us again. We really appreciate your giving us the opportunity to further help you and direct you. We look forward to further assisting you as the need may arise.

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    A Piece of Our Heart

     Hello, and as always, welcome to Lewis & Daggett. We appreciate your taking time to read our firm blog. This week we want to talk to you a little about something that is most important to us. That is our clients and our former clients. It may sound a bit cliché to say you are important to us, so we wanted to talk about this and explore this just a little bit further.

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(L & D Front Desk)

     As you know, we are proud of our team here at Lewis and Daggett that includes attorneys, legal assistants, former insurance adjusters, investigators and support staff all working for your best interests. Also, we pride ourselves in our firm motto of "A History of Helping People." But our clients and former clients are probably a little bit more important to us than you probably realize.

     You may have experienced good service with our firm and, in fact, one indicator of the good service that we have done for you is the many families and friends of our clients and former clients that we end up representing and we appreciate that. But what you may not know is that with every client that we represent, literally a piece of our heart goes with each one of them.

     It means so much to us when we hear back from you or when you call in or just tell us how you are doing. One of the things that we hope that we can do is continue our relationship with you so that we can keep in touch with you and so that you can help us to continue to do a good job for other folks.

     We have a number of avenues that we use to try to stay in touch, to learn, and to continually improve. We try to stay in good contact while cases as proceeding. We survey all of our clients at the end of their cases so that we can continually learn and improve. We also stay in touch using e-mail, audio postcards, and electronic surveys. Many of you even participate more actively on our Client Advisory Panel.

     If you are interested in these ongoing updates and participation please click on the "Contact Us" link on the bar at the bottom of this screen to submit your contact information and we’ll be sure to include you in future communications.

     Our Client Advisory Panel is important because it helps us learn a little bit more about how to serve you better, how you think and feel and is a way for us to continue our relationship. Once you're on the client advisory panel, it's actually very minimally intrusive. We won't take up a great deal of your time. We will occasionally send you surveys, contact you for your questions and possibly set up some special events so that we can continue our relationship. We hope that you will find that relationship to be mutually beneficial and it's a way for us to continue to express our feelings toward you and to be able to stay in touch with you.

     We hope that you have enjoyed getting to know our firm. We thank you for your time and thank you for continuing to join us. We really appreciate your giving us the opportunity to further introduce ourselves, to learn more about us and in turn, for us to learn more about you. We look forward to speaking with you further.

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 Always Learning   

     It is "Back-to-School" time. Do you remember the thrill, anxious anticipation, and nervous excitement of your first days and weeks of each of your school years? What energy you had! What openness to new possibilities! At Lewis & Daggett we believe that we can all share this sense of excitement, and continual learning is actually one of our major firm beliefs.

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(Photo form last Friday’s firm meeting)

     Learning is a continual process. Social scientists, doctors, psychologists, and researchers confirm that continued learning is necessary for proper brain function and development. Long term learning affects intellectual, ethical, social and performance development. At L & D we work daily as individuals and as a team to learn new skills, and challenge our brains. Formally, one of the ways we pursue this object is by having firm meeting every Friday morning. These meetings include all of us.

     Our Friday meetings may consist of some substantive presentations, team building opportunities, outside motivational speakers, personal betterment, and sometimes just plain fun and fellowship. We try to share our successes, as well as learn from experiences to make us all better individually and collectively as we progress. For example, we continually update and share efficiencies gained and better results achieved through advances in processes and technology.

     We believe this culture of continued learning betterment is important for each of us as individuals, and makes us better collectively. Our combined progressive intelligence, ethics, motivation, and client focused action plans we believe makes our firm a bit unique. Further, we are committed to continuing future progress and development. We believe this not only makes us better, but also allows us to better serve our clients.

     Members of our L & D team many times find our environment challenging while at the same time welcoming. We believe this makes us all better, more productive, and helps us worked together toward common missions and goals.

     We look forward to opportunities for continued learning, together.

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       Do Good Things . . .

     Today is a special day here in the Lewis & Daggett family. Today, Mike Lewis’ father, The Reverend Henry A. Lewis, celebrates his 90th birthday and 65th year in the ministry. Certainly both of these are significant milestones. What can we learn from him?

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     There are many lessons we have and can continue to learn from Rev. Lewis. He tends to stop by the office at fairly regular intervals, and is around enough that he is truly part of our L & D family. We always enjoy it when he stops by, and I always try to pick up a lesson. I may write a book some day on the lessons learned . . . perhaps a fitting title could be "Mike and His Dad - Inter-Generational and Timeless Lessons."

      The first and most immediate lesson is to smile. Rev. Lewis always has a smile on his face from the moment he walks through the door, and continues to greet each individual with a smile. It always makes you feel good in his presence and is very welcoming. More, it is contagious and makes the whole environment better.

     Rev. Lewis is fond of saying something that incorporates some version of "Do good things." Which is usually closely followed by "Good things will happen for you." Wow, what a basic, simple, and a timeless lesson on how to succeed in life.

     Give positive encouragement to others. Rev. Lewis is always good about offering a word of encouragement. Interestingly, within his encouragement tends to be woven a message of high expectation. So, he not only encourages us toward good things and good results, he expects it!

     Oh, did you notice the Wake Forest shirt? Always pull for the home team - win or lose, good years and bad - always let them know which side you are on and pull hard. Rev. Lewis, thank you for always being on our Team! Happy 90th!

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     There is a lot of excitement around our house - school starts this week! The start of a new school year is always a time of excitement and anticipation, but is also it a time to review and remember a few aspects of safety, particularly for our youngsters. Unfortunately, at our law firm we have seen too many times when an accident, injury, or some other harm dampens the year before it really gets started.

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     The first thing that we will all notice is that traffic in general is heavier. That means we need to remind ourselves to be sure to stay alert and practice paying attention to our best driving skills. Additionally, it is a good time to remind ourselves to be courteous and respectful to other drivers. Good Manners go a long way toward being safe!

     Next, let’s all help to look out for our youngsters. Please pay particular attention during the early morning hours. Schools start early and many children will be out waiting for the buses in the dark. Some of them need a constant watchful eye, while others simply need help just learning where to stand for the school bus. In either case, they need our help and our support.

     Try something with me this week - at least one time offer some of our young people a kind word of support and encouragement. Especially the kids in our own neighborhoods need to know we care and that the they have a network of support. It makes a difference and will make their day just a little bit better (and your’s too!).

     Lastly, all those yellow school buses. Yes, they at times seem to slow us down....don’t they know we are in a hurry! But, we will all get where we are going so please be patient. Every year we hear about injuries from incidents with school buses. They are big, yellow, and have flashers for a reason. Please use extreme caution around the buses. North Carolina has a very a very good resource guide (click here: http://www.ncbussafety.org/) for parents, teachers and students that focuses on these sorts of safety issues.

     Let’s make this a great school year!

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There's No Shortcut to Hard Work      

Hard work usually ends up with positive results, and, as we all know, there is rarely a shortcut to hard work. The exciting thing about hard work is how good and rewarding it always feels when the results are reached and the benefits gained.                      

      This past weekend Doug Nauman and I went on a little bicycle ride that included a long climb up to about 3000 feet on the Blue Ridge Parkway. There was no easy way up. Above is a photo we took of ourselves using the cell phone camera at the end my extended arm.   

     Doug and I have worked together for about 12 years, but this is the first time we have taken on this sort of adventure together. Climbing to the top of the mountain was hard, but the reward of the view and the long downhill seemed to make it all worthwhile. That’s just the way it works - you have to put in the hard work in order to enjoy the benefits and enjoy the positive results.

     Hard work certainly applies to working on cases in our office. At Lewis & Daggett hard work comes in many forms including accident investigation, legal research, obtaining and assembling documentation, case presentation, negotiations, and in court hearings when needed. Add to this mix a strong desire to help plus a strong dose of client service and we have the ingredients for positive results.

     We believe that hard work is necessary in order to properly do our jobs. It gives us the opportunity to strive for the best possible results and the most favorable representation. We take these obligations very seriously and will always strive to work hard to fulfill the confidence entrusted to us.

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Teamwork    

     In some of the reading I did this past week I came across an article defining Teamwork as a group working together in a way that the collective value of individuals’ contributions is greater than the total of each individual’s contribution. You may need to read that again and pay particular attention to where the apostrophe falls. Unfortunately, I don’t remember the source - fortunately, I do remember the message.

     This message is very consistent with our firm philosophy. Mike Lewis is fond of saying “none of us is as smart as all of us.” Each individual is important to us, and likewise each individual makes us all better.

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     Our photos this week are of a firm lunch cookout. This was special because our attorneys and managers did the cooking and served our larger team. Obviously, there is nothing for the folks on our Team that’s “not my job!”  Here they are working and serving.

     Nothing was really over the top, but it is a good example of our working together for the benefit of all. Here is the Team all together before heading back to work:   

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     At Lewis & Daggett we are proud of how our team comes together to help our clients. Whether they are injured in an auto accident, hurt at work, or suffer from a disability, our team comes together with our best pieces in an effort to best serve our clients. Our Team includes Legal Assistants, Paralegals, Client Services Representatives, Negotiators (former insurance adjustors), Front Desk Services, a wide range of Support Staff, Investigators, and Attorneys. Of course we all have specific duties and responsibilities, but we intentionally have the flexibility to bring individuals across department lines and strict job descriptions so individual unique talents can help further our client’s cause.

     We believe that the collective contributions from the members of our Team makes us all better, makes us better at what we do, and makes us better able to serve. We look forward to further developing our Teamwork and thereby our ability to serve.

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     Commitment!

     Commitment is a timeless virtue and is certainly valued by us at Lewis & Daggett. It seems that in the hustle bustle and ever changing modern society that commitment isn’t what it used to be. Perhaps that is why we tend to value it so much when we see it.

     We have discussed before how proud we are of our Lewis and Daggett team. We recently reflected on all of our folks who have been with us for more than 10 years - wow!  On top of that, we just had two long term folks celebrate 17 and 18 years with us. Pictured below are Ann Clifton (18 years) and Ken Haynes (17 years):

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     Ann and Ken daily demonstrate their dedication not only to our team, but also to all those who we serve. Ann has spent most of her working career with us, and is now our senior client services representative. She has been helping people hurt in accidents daily for all these years - and she is still young! Ken brings a broad background including newspaper reporting and photography to his work as our firm investigator.  He is a model of efficiency and dependability.

     Next week Mike Lewis and I will mark 22 years together, which is also quite a milestone, and a bit of a rarity in the legal community. Mike has certainly led the commitment of our team with his guidance, support and encouragement. We remain committed to the future, to our Team, and to our clients.

     We believe this environment of commitment also displays itself daily in our interaction with and work on behalf of injured and disabled people who turn to us for help. Part of what we think makes our group special is their commitment to service, commitment to continued learning and improvement, and their commitment to each other.

     We truly believe we have a special place here. Commitment is one of the virtues that we believe helps make it so special. In future articles we will further introduce you to our Team and the qualities we believe are important in our service to you.

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     Encourage Child Safety

     Please help us keep our children safe. I was running today at lunch and came across three kids playing in the street - one riding a bike, one on a skateboard, and one on rollerblades. I’d say they were 10 - 12 years old or so. None of the three had helmets or any other visible safety attire, and they were in the street!    

      Here is a photo of a little girl with proper safety equipment. Maybe just add sunglasses to protect the eyes and she is set!

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     Hello and welcome to Lewis and Daggett. We are a North Carolina accident, injury, and disability law firm. Please allow me to share with you a little bit about us and to introduce our firm to you.  Below is our firm photograph - We are proud of our team!

 

      In our firm we pride ourselves in having a history of helping people. Helping people is not only in our practice areas; it’s with anybody who calls our firm for guidance. At Lewis and Daggett we focus on helping individuals, children and families who have been wrongfully injured, hurt at work or who are disabled. We also provide guidance and direction to members of our community that just need general legal guidance to help themselves.

     We are proud of our team here at Lewis and Daggett. Of course we have attorneys but we also have a professional staff that includes legal assistants, former insurance adjusters, client’s service representatives, investigators and an administrative team who all work together to help you.

     We look forward keeping you updated on our law firm and other information that may be of interest to you. Thank you.

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